Wellness & Spa

Detailed check from a customer perspective and identification of positive aspects and areas for improvement. Treatments can be checked on request, particularly the quality of the staff in terms of discretion, active sales and individual guest service. On the basis of the overall check, clear recommendations for improvement are given in the form of a short report.

Defining the positioning and theme of a new or existing wellness & spa facility and refining USPs (Unique Selling Proposition) in hardware and software.

For new constructions and conversions, we create the space concept for the wellness & spa area based on target groups, target markets and positioning, including detailed design of treatment rooms and spa suites. This includes specific size information, tips on colours and material selection and contact with manufacturers.